Every Evalingo result maps to the CEFR scale — the Common European Framework of Reference, the international standard for describing language ability. It runs across six levels.

Level In plain terms Typical fit
A1 Basic words and set phrases Not workable for most roles
A2 Simple, familiar, routine exchanges Limited scripted tasks
B1 Handles everyday situations independently Internal roles with low customer contact
B2 Fluent enough for normal professional work Most customer-facing roles
C1 Flexible, precise, handles complexity Client-facing, negotiation, leadership
C2 Near-native command Rarely a requirement

Choosing a bar for your role

The most common mistake is setting the bar too high. B2 is enough for the large majority of customer-facing work. Requiring C1 when B2 would do shrinks your candidate pool sharply and rarely improves outcomes.

A useful test: think of a current employee who does the job well. What level would they score? That is your bar.

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Speaking and writing levels often differ for the same person. Someone can write at C1 and speak at B1, or the reverse. If only one skill matters for the role, test only that one.

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